Once you are approved for benefits, you will be assigned a 3SquaresVT in a SNAP caseworker who you can call directly. You can find the caseworker contact information on your benefits approval letter. You can always leave your caseworker a voicemail! Or you can call the general ESD number: 800-479-6151. Hold times are shortest if you call exactly when they open, usually 8 a.m. on weekdays.