//Current Openings
Current Openings 2018-10-10T13:15:06+00:00

Current Openings

FULL-TIME, NON-EXEMPT

The Donor Services Coordinator is central to the daily functions of the philanthropy team, and contributes to fundraising and organizational goals by ensuring accurate and timely processing, data entry, and acknowledgement of charitable gifts. The donor services coordinator is also the first point of contact for donor inquiries and supports other customer service efforts, including serving as primary back up for reception as needed. The donor services coordinator is an essential part of an enthusiastic, results-focused team.  This position requires a team player who is inquisitive, enjoys interacting with people, and demonstrates an ability to problem solve and shift priorities quickly. A high level of quality customer service combined with accuracy, tact and diplomacy are necessary.  This position interacts frequently with donors, network partner personnel, clients, volunteers and staff in the daily operations of the Foodbank.   

Essential Functions and Responsibilities:

  • Perform all necessary activities related to entering and acknowledging donations received on a daily basis (including, but not limited to, in-house gifts, gifts-in-kind, matching donations, credit card processing, online gifts, lockbox deposits and others). Priorities and capacity will vary and change based on donation volume.
  • Respond to donor inquiries and requests within 24 hours.
  • Assure prompt, 48 to 72-hour acknowledgement of all gifts.
  • Print notifications of tribute gifts on a weekly basis.
  • Support a healthy database by maintaining accurate constituent records in Raiser’s Edge, updating and correcting constituent records daily, and time permitting, by assisting with data auditing procedures.
  • Work in partnership with the data and donor services manager to reconcile gifts on a daily basis, and maintain proficiency in producing canned reports on request.
  • Assist finance and philanthropy with any troubleshooting or research required in support of reconciliation, donor stewardship, and donor acknowledgement.
  • Work with finance to log incoming mail revenue daily, and assist in verifying, preparing deposits, and occasionally delivering deposits to the bank on an as needed basis.
  • Serve as part of the “front of house” team, offering back up to reception every day during the lunch hour and as needed to cover absences and support hectic workflow. May coordinate assistance from other team members in covering reception, as appropriate.
  • Maintain competence in Raiser’s Edge and Blackbaud NetCommunity through in-house training and outside training opportunities.
  • Participate as a valued member of the Donor and Volunteer Services team and the Philanthropy team by attending team meetings and helping where needed, time permitting.
  • Monitor, order and replenish branded paper product inventory.

Global Functions and Responsibilities

  • Works cooperatively and is able to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals.
  • Positively contributes to an organizational culture of safe and secure food handling, warehousing and distribution.
  • The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.

Other Functions:

  • Other tasks as assigned.
  • Some night and weekend work is required.
  • Assist with other projects and committees as time permits. Priorities and focus vary and change throughout the year based on donation volume. Projects may include assisting with the processing and entry of all other transactional data (recurring gifts, event registrations and volunteer participation), helping with de-duplication and other data hygiene activities, assisting with events and communications, and more.

Education and/or Experience:

  • 1-year experience in office and customer service preferred.

Other Skills and Abilities:

  • Friendly disposition with ability to handle situations in an appreciative manner.
  • A sense of humor and willingness to adapt to continuous change.
  • Commitment to accuracy and detail.
  • Ability to perform well in a fast-paced environment.

Language Skills:

  • Proficient in oral and written skills.
  • A firm command of the English language.

Technical/Computer Skills:

  • A working knowledge of Microsoft Office, particularly Outlook, Excel and Word.
  • Experience with databases preferred.
  • Experience with Raiser’s Edge preferred.

Certifications/Licenses/Registrations:

  • A valid Vermont Driver’s License.
  • 3-year motor vehicle report (MVR) showing a clean driving record.

A complete job description is available upon request. Please submit application on-line at: https://www.vtfoodbank.org/employment; be sure to include a cover letter. Attention: Human Resources Department. The Vermont Foodbank is an EEO.

EXEMPT, FULL TIME

This position will act as the lead Food Safety representative for the Vermont Foodbank, and will be responsible for the day-to-day management of the physical plants of our statewide distribution centers.  This position would be the primary project manager for all organization-wide renovations and alterations, and would be responsible for directing the work of staff and contractors and communicating status to affected parties.

The director supports the Foodbank’s outcomes of ensuring everyone in Vermont has access to enough food every day, that everyone in Vermont is healthy and that everyone in Vermont is taking action to eliminate hunger and poverty.

Essential Functions and Responsibilities:

  • Works cooperatively and be able to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals.
  • Positively contribute to an organizational culture of safe and secure food handling, warehousing and distribution.
  • The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.
  • Ensure compliance with AIB and Feeding America for food safety, sanitation, and pest control. Rewrite policies and procedures as needed. Implement and monitor procedures and maintain records for audits.
  • Act as lead AIB Food Defense Coordinator for VT Foodbank and lead member of the Food Defense Team.
  • Create, revise and review standard operating procedures for all food safety systems.
  • Become the food safety expert for the organization.
  • Manage day-to-day physical plant needs of three statewide distribution centers to ensure OSHA, AIB and Feeding America regulations, procedures and record keeping are compliant.
  • Management of two Facilities Coordinators.
  • Function as the project manager on all physical plant renovations, alterations and initiatives.
  • Work with Chief Operations Officer to develop yearly facilities and project budgets.
  • Develop and execute training plans for both food safety and workplace safety.
  • Manage work order system.
  • Work with cross-departmental teams to develop and implement organization-wide initiatives.
  • Responsible for leading bi-weekly self-inspections at each facility and creating appropriate plan to address findings to ensure food safety compliance.
  • Work with Chief Operations Officer and Chief Financial Officer to create asset management plan.
  • Participate as a leading member of the Safety Committee.
  • Responsible for management of the organization’s passenger car fleet.
  • Adhere to policies and procedures in the fleet safety booklet when operating Foodbank vehicles.

Education and/or Experience:

  • Food safety experience and certifications preferred.
  • Experience managing a diverse staff of people and working with people of varied backgrounds.
  • OSHA regulatory experience.
  • Familiarity with warehouse operations.

Other Skills and Abilities:

  • Strong leadership and organization with the ability to direct and achieve priorities, goals, and strategies with limited supervision.
  • Excellent Project management skills.
  • Facility management experience.
  • High level budgeting experience.
  • Proficiency with Microsoft Office Suite and other emerging platforms.
  • Ability to work well as part of a team, with a strong attention to detail.
  • Excellent customer service skills.

Language Skills:

  • Excellent writing & presentation skills.
  • A firm command of the English language.

Technical/Office/Computer Skills:

  • Proficiency with PowerPoint, Word, Excel and Outlook.

Certifications/Licenses/Registrations:

  • A valid Vermont Driver’s License.
  • 3-year motor vehicle report (MVR) showing a clean driving record.
  • ServSafe certification preferred.

Supervisory Role:

  • This position will supervise 2 employees.

A complete job description is available upon request. Please submit application on-line at: https://www.vtfoodbank.org/employment; be sure to include a cover letter. Attention: Human Resources Department. The Vermont Foodbank is an EEO.

NON-EXEMPT, FULL TIME

The data and donor services manager is part of a fun and innovative Philanthropy team. This position’s primary responsibility is to provide database administration services such as managing users; monitoring technology updates and outages; designing and implementing data auditing, clean-up, and enrichment practices; optimizing our use of our database, Raiser’s Edge; and supporting the marketing plan through data services like exporting and importing communication lists. This position will also be responsible for financial reconciliation of all charitable gifts and overseeing the accurate and timely processing, data entry, acknowledgement of gifts. During peak fundraising season, this will mean playing a significant role in supporting the day-to-day handling and entering of gifts and responding to donor inquiries. This position will provide some reporting support, fulfill research requests, and charge all incoming funds, including recurring monthly donations. A high level of quality customer service combined with accuracy, tact and diplomacy are necessary. The ideal candidate loves data and systems, has excellent technology skills, is self-motivated to research and troubleshoot complex issues, and has comfort and ease with numbers and finance. This position interacts frequently with donors, volunteers and staff in the daily operations of the Foodbank.

Global Functions and Responsibilities

  • Works cooperatively and is able to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals.
  • Positively contributes to an organizational culture of safe and secure food handling, warehousing and distribution.
  • The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.

Essential Functions and Responsibilities:

  • Administers an accurate donor and constituent database:
    • Oversees continual improvement and maintenance of a comprehensive and accurate database which reflects the needs of all users, including gift tracking, acknowledgment, donor recognition and all aspects of data management.
    • Works closely with the solicitation team and marketing to accurately track all donor activities and gifts.
    • Works with volunteer coordinator to accurately track volunteer activities in Raiser’s Edge.
  • Designs and implements comprehensive data auditing procedures on a regular schedule, and practices continuous database clean-up and maintenance.
  • Locates and defines new process improvement opportunities.
  • Ensures accurate processing, data entry and acknowledgment of daily donations including in-house gifts, gifts-in-kind, matching donations, credit card processing, online gifts, lockbox procedures and others.
  • Develops guidelines and practices for inputting data into the system, and works with the team to ensure meaningful data coding and design.
  • Manages all Blackbaud security settings and users.
  • Stays informed about Raiser’s Edge and NetCommunity updates and outages.
  • Works in partnership with the finance and accounting team to ensure transparent money handling procedures and accounts reconciliation, and to ensure that all donations balance to organizational bank statements by the end of the first week of the month. Balancing responsibilities include daily and monthly tasks and reporting.
  • Charges all donations, including daily deposits, credit cards, and monthly recurring donations.
  • Supports the director of philanthropy in managing and administering all payment processors, such as payment processors, such as Classy.org, WePay, Blackbaud NetCommunity, Blackbaud Merchant Services, and more.
  • Assists in generating reports, communication lists, and creating data queries as needed by team.
  • Responds to donor inquiries and requests within 24 hours.
  • Maintains excellence in the use of Raiser’s Edge and Blackbaud NetCommunity, and actively seeks training opportunities.
  • Provides back up for donor services coordinator all year long, with special attention to the peak fundraising season.
  • Develops, motivates, and supervises direct report. Responsibilities include hiring and onboarding, performance and workload management, goal setting, conflict management, coaching and personal/professional development planning.

Education and/or Experience:

  • Preferred: prior experience managing a CRM database or comparable technology.
  • Preferred: prior supervisory experience.

Other Skills and Abilities:

  • Commitment to accuracy and detail.
  • Superior technical skills and expertise.
  • Ability to troubleshoot and research independently.
  • Good analytical skills.
  • Solid math and financial skills.
  • Ability to perform well in a fast-paced environment.

Language Skills:

  • Proficient in oral and written skills.
  • A firm command of the English language.

Technical/Computer Skills:

  • A working knowledge of PowerPoint, Word and Outlook.
  • Superior knowledge of Excel.
  • Extensive experience working with databases.
  • Experience with Raiser’s Edge preferred.

Certifications/Licenses/Registrations:

  • A valid Vermont Driver’s License.
  • 3-year motor vehicle report (MVR) showing a clean driving record.

Supervisory Role:

  • This position will supervise 1 employee.

The Vermont Foodbank is an EOE. A complete job description is available upon request. Send application, cover letter & job resume to Human Resources Department; Attn: Francine Chittenden fchittenden@vtfoodbank.org .

FULL-TIME, NON-EXEMPT

This position primarily pickup and delivery of food; as well as, receipt, warehousing, fulfillment, inventory and management of all products stored in the Vermont Foodbank warehouses.

General Responsibilities:

  • Works cooperatively and be able to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals.
  • Positively contribute to an organizational culture of safe and secure food handling, warehousing and distribution.
  • The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.
  • Ensure the proper sanitary and safe warehousing of all products in accordance with Feeding America and VFB guidelines.
  • Efficiently and safely pick up and deliver products as assigned and compute proper paper work to maintain accurate inventory.
  • Load and unload trucks using forklift and/or motorized pallet jack (or any other materials handling device available.
  • Assist agencies with pick-ups.
  • Maintain a clean warehouse, freezer, cooler and dock area.
  • Maintain vehicles in a high state of cleanliness.
  • Maintain a neat personal appearance, professionalism in all interactions with other staff, the public, and the clients the Foodbank serves.
  • Deliver products to all supported agencies and individuals.
  • Adhere to policies and procedures in the fleet safety booklet regarding reporting accidents, daily vehicle checks, completing associated paperwork, and participate in random screenings for substance abuse.
  • Accept, receipt, store and stage all products.
  • Maintain accurate inventory control procedures.
  • Take part during physical inventory.

Other Functions:

  • Other duties as assigned by the driver supervisor.
  • Daily log sheets.
  • Keep accurate paperwork.

Education and/or Experience:

  • Six months’ experience in warehousing and distribution preferably in a food related industry.
  • Experience in the use of material handling equipment.

Other Skills and Abilities:

  • Excellent customer service and team skills.
  • Must be able to lift up to 45 lbs. repeatedly.
  • Become certified on Bendi, fork lift and power jacks.
  • Willingness to get a CDL-B license a plus.

Language Skills:

  • Good communication skills.
  • Good writing skills.

Technical/Computer Skills:

  • Familiarity with Microsoft Outlook and smart phone technology.
  • Basic computer skills.

Certifications/Licenses/Registrations:

  • A valid Driver’s License.
  • 3-year motor vehicle report (MVR) showing a clean driving record.

A complete job description is available upon request.

Please submit application on-line at https://www.vtfoodbank.org/employment; be sure to include a cover letter & resume Attention: Human Resources Department. The Vermont Foodbank is an EEO.