Current Openings

NON-EXEMPT, FULL TIME

The 3SquaresVT Outreach Coordinator will work to increase participation in the 3SquaresVT program among eligible Vermonters.  Under the supervision of the 3SquaresVT Outreach Manager, the 3SVT Coordinator is responsible for planning and conducting outreach events and assemblies, disseminating Supplemental Nutrition Assistance Program (SNAP/3SquaresVT) information, and initiating and completing the program enrollment process. The 3SVT Coordinator is required to work collaboratively with community and organization leaders and social service providers to identify candidates potentially eligible for SNAP/3SVT benefits. The work week may entail some evenings and weekends. Transportation is essential. A valid VT driver’s license is necessary.

 

General Responsibilities:

  • Works cooperatively and has the ability to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals;
  • Positively contribute to an organizational culture of safe and secure food handling, warehousing and distribution;
  • The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect;
  • Develop in-depth knowledge of SNAP/3SVT policies and procedures and stay up-to-date on the latest developments;
  • Become trained in the 3SquaresVT pre-screening, application, and case management process;
  • Become trained in using Oasis Insight contact management software; ensure that 3SquaresVT outreach activities are tracked and notifications recorded as needed for program evaluation and reporting to funding agencies;
  • Assist individuals with 3SquaresVT applications – work at various partner food shelves and community sites (e.g. libraries, unemployment offices, VA, etc.) to provide education, pre-screening, and online application assistance to low-income individuals/families about 3SquaresVT; follow-up with individuals who have expressed interest in applying for 3SquaresVT;
  • This position is mostly funded by grants and is therefore responsible for submitting a minimum of 225 applications annually;
  • Receive incoming phone calls and assist individuals in applying for 3SquaresVT —submit applications and all required documentation as requested by Outreach Manager and State of Vermont;
  • Provide follow-up assistance, develop relationships with Vermont Department of Human Service offices and community stakeholders who are working to increase access to 3SquaresVT, advocate as necessary between applicants and the State of Vermont;
  • Find new locations for SNAP/3SVT outreach by building relationships with partner food pantries, local government offices, social service agencies, and other community sites providing excellent customer service to venues and clients by phone and in person;
  • Provide weekly feedback to 3SquaresVT Outreach Manager regarding the quantity of applications, progress toward goals, and client feedback, produce monthly reports on the submitted applications as requested by Outreach Manager;
  • Provide education and 3SquaresVT application assistance to clients both in-person, and via phone at various community sites or in personal homes, with a particular focus on underserved populations, e.g., seniors, veterans, immigrants;
  • Help the VFB’s 3SquaresVT Outreach Program maintain a statewide presence by serving as a resource to agencies and individuals who call with questions about 3SquaresVT; attend and participate in monthly 3SVT workgroup meetings;
  • Maintain 3SquaresVT application records and documents within the guidelines of 3SquaresVT Outreach manager (and legal requirements); and
  • Work as part of a cross-functional Community Impact team that is developing and implementing strategies to strengthen communities and address the root causes of hunger.

 

A complete job description is available upon request.

Please submit application on-line at https://www.vtfoodbank.org/employment; be sure to include a cover letter & resume Attention: Human Resources Department, Francine Chittenden. The Vermont Foodbank is an EEO.

NON-EXEMPT, FULL TIME

Join a dynamic and innovative team working to ensure that our Foodbank’s programs and services are well-funded today and tomorrow. This position supports digital marketing and online fundraising for the Vermont Foodbank and implements a comprehensive digital engagement program with focus on data-driven strategies and donor-centered best practices. The ideal candidate loves teamwork, all things digital and is self-directed. Excellent writing skills and an aptitude for creative thinking are a must! Opportunity to work remotely one or two days per week after first six months. Salary and title commensurate with experience.

General Responsibilities:

  • Develop and implement comprehensive and innovative digital fundraising campaigns (new and existing) across web, mobile and text, social media, and developing channels, including fundraising campaigns in support of existing donor programs (direct mail, fundraising events, corporate and community partnerships, major donor appeals, and the sustaining monthly donor membership). Key focus on campaigns that are responsive to donor interests and execution that is responsive to donor behavior.
  • Maintain donor email list health, and execute a comprehensive email marketing plan.
  • Assist with setting performance indicators and benchmarks across all digital fundraising channels. Evaluate and report on project accomplishments, ROI and overall digital fundraising and engagement performance.
  • Support a culture of testing, optimize digital fundraising channels, and implement data-driven strategies that contribute to development and e-commerce goals.
  • Create and maintain online transaction forms and landing pages on various platforms and third party sites.
  • Coordinate the execution of and customer service for all digital peer-to-peer fundraisers.
  • Assist with the design and execution of intentional solicitation and donor communication calendars in partnership with the development team.
  • Collaborate with the Director of Communications and Public Affairs to ensure a consistent digital calendar and marketing strategies that promote brand awareness and optimize the Foodbank’s visibility in the digital space.
  • Ensure e-commerce tracking of web traffic driven by digital fundraising and engagement campaigns.
  • Cultivate prospects and existing donors through digital fundraising tools, and initiate strategies to foster higher giving levels, improved response rates, multi-channel donor engagement, and increased donor retention. Implement digital acquisitions strategies, with key focus on growing our email subscription lists.
  • Prioritize thoughtful segmentation so that constituents receive tailored giving opportunities.
  • Diligently contribute to the health of our database/CRM tool (Raiser’s Edge) by maintaining and creating effective tracking systems for online fundraising activities. Maximize the use of other tracking systems to support data analytics.
  • Stay informed about industry trends and best practices, and participate in relevant professional discourse online.
  • Provide outstanding customer service to donors, peer fundraisers, Vermont Foodbank staff, and other stakeholders.

Skills & Qualifications:

  • College degree in Digital Marketing or related field preferred;
  • Some project management experience preferred;
  • Digital savviness;
  • Aptitude for creative thinking;
  • Attention to detail and strong project management skills;
  • Strong follow-through on tasks with minimal supervision, and ability to be self-directed;
  • Ability to work in a fast-paced environment and manage competing priorities;
  • Ability to work as part of a team;
  • Professional and positive attitude a must;
  • Superior writing and oral communication skills;
  • Basic Microsoft Office computer skills;
  • Aptitude for learning and using multiple digital platforms;
  • Experience with Google Analytics and Google Tag Manager a plus;
  • Raiser’s Edge or CRM/database experience a plus;
  • Design/layout skills a plus (Adobe Photoshop, InDesign, and Illustrator)

A complete job description is available upon request.

Please submit application on-line at https://www.vtfoodbank.org/employment; be sure to include a cover letter & resume Attention: Human Resources Department, Francine Chittenden. The Vermont Foodbank is an EOE.