Privacy Policy

Our Commitment to Your Privacy

Overview
The Vermont Foodbank, Inc. has created this privacy statement in order to demonstrate our commitment to your privacy. In using our website or interacting with the Foodbank offline, we want to provide a safe, secure experience. We will use our best efforts to ensure that the information you submit to us, both online and offline, remains private. Because we receive many types of information from our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Received
When visitors donate online or offline, we retain names, addresses, phone numbers, and email information to send receipts and to continue relationships with our supporters. When visitors supply personal information in applications or requests, we collect and use personal information only to the extent necessary to process the application or respond to the request. When our supporters respond to surveys, any personally identifiable information that could be linked to any survey is kept strictly confidential.

We never share, sell, rent or exchange our supporters’, applicants’ or survey respondents’ personal information without their express consent.

Our website uses cookies (small pieces of data stored for an extended period of time on your computer, mobile phone, or other device) to keep track of your behavior. The Vermont Foodbank, Inc. collects only aggregate data about website visitors from web server traffic reports. These reports provide data that shows how long visitors stay on the site and which pages are visited most without identifying individual users. By collecting this information, we are able to develop and maintain our web site so that it will be most helpful to users.

Opting Out and Corrections
When visitors supply us with contact information, they may receive periodic contacts from us with client progress updates or news about upcoming events. If supporters wish to receive only certain mailings (like our newsletter, for example), or wish to receive no correspondence at all, or if any personal information needs to be corrected, please let us know by contacting us via any method described below. We will try to ensure that all requests are honored.

Security
The Vermont Foodbank, Inc. operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Policy Scope
Our web site contains links to other sites. The Vermont Foodbank is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by our website.

Your Consent
By using this site or by providing your information to the Vermont Foodbank offline, you consent to the collection and use of this information by the Vermont Foodbank, Inc. Should we change our privacy policy, we will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you feel that the Vermont Foodbank is not following its stated privacy policy, you may contact us at the addresses or phone number listed below. We will try to ensure a prompt response to your request.

Contact Information
Feel free to contact the Vermont Foodbank, Inc. with any comments, questions, or issues about this policy via any of the methods listed below:

33 Parker Road
Barre, VT 05641
Phone (802) 476-3341
Fax (802) 476-0319
E-mail cfoster@vtfoodbank.org